Daily(ish) CX Review – La Fabrica, Girona, Spain

By Alasdair McGill | customer experience

Apr 26
Thursday 27th April 2017
Service – Coffee & food
What they did well – In a word, everything! La Fabrica is a coffee shop (but it’s SO much more than that!) in Girona, Spain. It’s the brainchild of former professional cyclist Christian Meier and his wife Amber, an enclave for the many English-speaking professional cyclists that live in Girona (65 according to one google search!), and a destination for cyclo-tourists and visitors to the City. As a former bike racer (purely amateur!), coffee has always been a big part of cycling for me, so when we found La Fabrica on our long weekend visit last week, I was in heaven.
The coffee was amazing. The cakes, to die for. They also stock a fine selection of cycling merchandise. I could happily live there. And the service each time we visited was fantastic! Amber even shared the recipe with me for the truly outstanding breakfast bowl that I had on Sunday morning. I can’t praise them highly enough.
What wasn’t so good – My only criticism, now that I’m back in Dundee, is that there isn’t one over here. Can we tempt you Christian & Amber? This is Scotland’s sunniest City, and according to GQ Magazine, we’re the ‘coolest little city in the UK’. You know you want to…..
Any other relevant details – What struck us as soon as we found La Fabrica was how much thought had been put into its design. The cafe is up a cobbled street, in a stunningly beautiful old building in Girona’s historic old town. The internal fit out is just perfect. The black ceiling compliments the old stone walls, and the cycling memorabilia is tastefully displayed. Some cycling cafes overdo it, but not at La Fabrica.
The attention to detail is evident everywhere you look. We’ll definitely be going back to Girona, and one of our first stops will be La Fabrica. Until then, we have our memories of this divine oasis.
Score – 10/10